Privacy Policy

Privacy Policy

Last updated: September 17, 2026

This Privacy Policy describes how Preserve Rad ("we," "us," or "our") collects, uses, and discloses personal information when you visit preserverad.com, purchase from our store, use our services, or otherwise communicate with us.

Personal Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Contact and order information, including your name, billing and shipping address, email address, phone number, and order details.
  • Transaction information, including products purchased, order history, returns, refunds, fulfillment details, and information needed to process a transaction. Payment information is processed by Shopify and applicable payment providers.
  • Account and customer support information that you provide when you contact us or use customer account features.
  • Device and usage information, such as IP address, browser and device information, cookies, and interactions with our website that may be collected automatically by Shopify and service providers that support our store.
  • Marketing preferences and interactions when you subscribe to marketing communications or interact with promotional content.

How We Use Personal Information

We may use personal information to operate our store; process, fulfill, ship, and support orders; provide returns and refunds; communicate with customers; confirm product fitment and answer support questions; maintain and improve our website and services; detect or prevent fraud and security issues; comply with legal obligations; and send marketing communications when permitted by law and your preferences.

How We Disclose Personal Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate the store and provide services. This can include Shopify, payment processors, shipping carriers, fulfillment partners, suppliers that ship products directly to customers, ecommerce and customer-service applications, analytics or marketing providers, and professional advisers. We may also disclose information when required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Shopify

Our store is hosted by Shopify. Shopify processes personal information in order to provide the ecommerce platform and related services that power our store. Your information may also be subject to Shopify's own privacy practices.

Cookies and Similar Technologies

Our website and the services that support it may use cookies and similar technologies to operate the site, remember preferences, understand website usage, support analytics, prevent fraud, and, where applicable, support marketing. You can control certain cookies through your browser and any privacy or consent controls presented on our website. Disabling some technologies may affect site functionality.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and compliance with legal obligations. Retention periods vary depending on the type of information and why it is needed.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which can include the right to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent, and in some jurisdictions the right to opt out of certain uses or disclosures. We may need to verify your identity before completing a request. To make a privacy request, contact us using the information below.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children for the purpose of selling products or services to them.

International Visitors

If you access our store from outside the United States, your personal information may be processed in the United States and other countries where Shopify or our service providers operate. Data-protection laws in those locations may differ from those in your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

For privacy questions or requests, contact Preserve Rad at support@preserverad.com.

Preserve Rad
Wesley Chapel, Florida, United States